Who We Are
Our Mantra: Take Care Of Each Other
Our Mission
Neighborhood Pets supports families with limited resources by providing essential pet care resources and compassionate services. We recognize the vital role pets play in family life and use our trusted relationships to connect people to other vital social services that promote health, wellness, and community stability.
Our Vision
We strive for a community where all people who seek the many benefits of pet companionship have access to care and supportive services for their pets and themselves.
Our Values
LOVE: We are inspired by the unconditional bond between companion animals and the people who love them. We know how important this bond is to the health and happiness of those we serve. Our staff seeks to mirror this love through our work.
EQUITY: We value all individuals and believe everyone who seeks pet companionship should be supported by the community we create and have access to services we provide.
COMMITMENT: Our staff and volunteers are anchored by the people we serve. We are committed to community building and fostering collaboration and mutuality.
COMPASSION: Non-judgement, care and respect guide our service. We are grounded in empathy for all who enter our space.
INTEGRITY: We hold ourselves accountable to the highest personal, professional, and ethical standards and are committed to acting with honesty, transparency, and reliability.
EQUITY: We value all individuals and believe everyone who seeks pet companionship should be supported by the community we create and have access to services we provide.
COMMITMENT: Our staff and volunteers are anchored by the people we serve. We are committed to community building and fostering collaboration and mutuality.
COMPASSION: Non-judgement, care and respect guide our service. We are grounded in empathy for all who enter our space.
INTEGRITY: We hold ourselves accountable to the highest personal, professional, and ethical standards and are committed to acting with honesty, transparency, and reliability.
What We Do
Neighborhood Pets is a community-based nonprofit 501(c)(3) organization dedicated to supporting people and the animals they love. We provide low-cost wellness care, spay/neuter services, pet supplies, a pet food bank, financial assistance for veterinary care, and connections to trusted community resources.
Building relationships and trust is at the heart of everything we do. Our services range from direct support and education to referrals that connect families with additional programs when needed. All services are available to pet owners living in Cleveland and East Cleveland who are experiencing financial hardship.
Our Resource Center offers walk-in hours three days each week, along with scheduled appointments for wellness visits and spay/neuter services. For more details about how we can help, please visit our Services page.
Follow along to see our work in action on Facebook and Instagram.
Building relationships and trust is at the heart of everything we do. Our services range from direct support and education to referrals that connect families with additional programs when needed. All services are available to pet owners living in Cleveland and East Cleveland who are experiencing financial hardship.
Our Resource Center offers walk-in hours three days each week, along with scheduled appointments for wellness visits and spay/neuter services. For more details about how we can help, please visit our Services page.
Follow along to see our work in action on Facebook and Instagram.
Why We Do It
We believe access to affordable pet care is a matter of equity. Lack of resources for pets is not just an animal welfare issue—it is a social justice issue. Every pet owner, regardless of income, deserves the support they need to care for and keep the pets they love.
More than 60% of residents in the Cleveland area live in or near poverty, and many families face barriers to basic pet care resources. Veterinary clinics and pet supply stores are often difficult to reach, especially for those without reliable transportation. That’s why Neighborhood Pets is located in the heart of Slavic Village—within walking distance of public transit and close to the community we serve.
At Neighborhood Pets, our work centers on people as much as pets. We take a relationship-based approach that recognizes the deep bond between families and their animals and honors the dignity of every client who walks through our doors.
Our model has received national recognition for its innovative, community-rooted approach. We treat every client with respect, kindness, and without judgment, and we work to build trust that lasts. Our accessible Slavic Village location reflects our commitment to being not just in the community—but part of it.
Thanks to the Humane Society of the United States' program Pets for Life, which serves as inspiration for our work.
More than 60% of residents in the Cleveland area live in or near poverty, and many families face barriers to basic pet care resources. Veterinary clinics and pet supply stores are often difficult to reach, especially for those without reliable transportation. That’s why Neighborhood Pets is located in the heart of Slavic Village—within walking distance of public transit and close to the community we serve.
At Neighborhood Pets, our work centers on people as much as pets. We take a relationship-based approach that recognizes the deep bond between families and their animals and honors the dignity of every client who walks through our doors.
Our model has received national recognition for its innovative, community-rooted approach. We treat every client with respect, kindness, and without judgment, and we work to build trust that lasts. Our accessible Slavic Village location reflects our commitment to being not just in the community—but part of it.
Thanks to the Humane Society of the United States' program Pets for Life, which serves as inspiration for our work.