Neighborhood Pets Outreach and Resource Center
  • About
    • Our Clients
    • Our Team
    • Our Supporters
    • Our Impact
    • Our Culture
    • In The Media
    • Employment
  • Services
    • Pet Food Pantry
    • Wellness Clinics
    • Spay/Neuter Program
    • Pricing
  • Community Outreach
    • Community Partners
    • Resources
  • Contact
    • FAQs
  • Donate
    • Care Cards for Pets
    • Hearts and Paws Heroes
    • Legacy of Love
    • Volunteer
    • Shop Our Wishlists
  • Events
  • Shop
    • Apparel

Our Culture

Diversity, Equity, and Inclusion Statement

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​At Neighborhood Pets, we believe that caring for pets begins with caring for people. Serving a richly diverse community of Cleveland pet owners, we are committed to fostering an environment where every individual—regardless of race, ethnicity, gender, sexual orientation, age, ability, socioeconomic status, or any other identity—is respected, valued, and empowered.

​Our mission is rooted in compassion and access. We recognize the systemic barriers that many pet owners face and strive daily to dismantle these obstacles by providing equitable support, resources, and services that enable people to keep and care for their beloved animals. Diversity strengthens our work, equity drives our purpose, and inclusion defines our relationships—with our clients, our team, and the broader community.
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Our staff and board are united in this commitment. We actively seek to reflect the diversity of the communities we serve within our leadership and team. Through continuous learning, self-reflection, and accountability, we aim to cultivate a culture where everyone belongs and every voice is heard. We understand that embracing diverse perspectives enhances our governance and decision-making, leading to more innovative and effective solutions.

Together, we pledge to uphold these values in all aspects of our work, ensuring that our organization remains a place where both people and pets thrive.

Our team is REDI certified! 

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​In 2025, our team became the first CARE REDI Bronze Certified Organization. CARE stands for Companions and Animals for Reform and Equity, and they are the first national BIPOC animal welfare organization in the country, REDI (Racial Equity, Diversity, and Inclusion) is a special training that pushes past the traditional framework of DE&I. Read more about it here. 

By completing this coursework, we are able to approach our work through a REDI lens, which helps us see opportunities to better partner with and serve our community. 
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2025 Human Animal Bond Innovation Award

Neighborhood Pets was awarded the 2025 Human Animal Bond Innovation Award in Public Service by the Human Animal Bond Research Institute (HABRI). We were recognized for our groundbreaking approach to keeping pets and the people who love them healthy, connected, and together.

Neighborhood Pets is redefining pet care by pairing low-cost veterinary services and pet resources with human service referrals—ensuring that families in need never have to choose between caring for themselves and caring for their animals. Since 2016, the nonprofit has reached over 9,500 families, delivering affordable pet care while connecting clients to food, legal help, healthcare, and mental health support.
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Email: [email protected]
Resource Center is located at 3711 E 65th Street, Cleveland, OH 44105
Walk-in Hours: Tuesday 12-4pm, Thursday 12-4pm, and Saturday 10am-2pm

*please arrive 30 minutes before we close*
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Wellness Center is located at 3717 E 65th Street, Cleveland OH 44105
Hours by appointment only.

Call us at (216) 505-5853.
Email Newsletter Sign-Up
​Neighborhood Pets is a 501(c)3, nonprofit organization. EIN# 27-2026307
  • About
    • Our Clients
    • Our Team
    • Our Supporters
    • Our Impact
    • Our Culture
    • In The Media
    • Employment
  • Services
    • Pet Food Pantry
    • Wellness Clinics
    • Spay/Neuter Program
    • Pricing
  • Community Outreach
    • Community Partners
    • Resources
  • Contact
    • FAQs
  • Donate
    • Care Cards for Pets
    • Hearts and Paws Heroes
    • Legacy of Love
    • Volunteer
    • Shop Our Wishlists
  • Events
  • Shop
    • Apparel